HOW TO SHOP ON CUT THE LINE
Do I need an account to place an order?
No, all you need is an email address. We recommend that you register for an account so that you can start adding pieces to your Wishlist. However, you can place and track orders as a guest and sign up to a time that suits you. Please note, any orders placed under guest checkout will not show if you create an account at a later date.
I have forgotten my password: what should I do?
Simply follow the 'Forgot your password?’ link on our Sign In page and enter your email address. You’ll then receive an email to reset your password.
How do I receive CutTheLine email updates?
Stay informed of new arrivals, trends and exclusive promotions by entering your email address under ‘join’ at the bottom of our homepage. Email preferences can be easily managed under ‘My Account’.
How do I place an order on your site?
Placing an order is easy at CutTheLine. Here’s how:
1/ Choose a category or designer from the top navigation menu or search to explore a specific style or trend.
2/ Select the size of your item and click ‘Add to bag’. Once you have finished adding your items, proceed to checkout under ‘Bag'.
3/ Sign in to your account if you have not done so already. If you do not have an account, simply proceed via guest checkout.
4/ Enter your address and payment information and select a delivery method to complete your order. Once your purchase is confirmed, it will be carefully prepared and shipped to you. We’ll keep you updated every step of the way.
What online payment methods do you accept?
/Visa
/MasterCard
/American Express
Where can I find size and fit advice?
Are you going to have my size again?
To be notified if a sold-out item becomes available again, click on 'Size Unavailable?' on the item’s page, select the size you need, and then enter your email address.
Can I reserve an item & buy it at a later time?
Yes, at the moment we do offer reserved items for a percentage of the total fee. Items will only be reserved up to 48hrs.
Client Questions:
Why should I use Cut The Line?
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Who uses Cut The Line?
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When will I get my money after completing a sale?
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